SunFish Q3 2025 Updates: Smarter Tools, Seamless Workflows, and Stronger Integration

DataOn Assets

For us at DataOn, innovation is part of our DNA. Every update is designed to make HR simpler and smarter. In Q3 2025, we continue pushing SunFish HR forward, refining how organizations connect, communicate, and collaborate by building tools that work the way people do — naturally, flexibly, and securely.

This quarter’s release focuses on strengthening integration, streamlining communication, and giving HR even more control across every touchpoint. From smarter chat and digital signatures for mobile to upgraded reporting and compliance features across Southeast Asia, SunFish continues to evolve as the trusted backbone for people operations — helping companies stay agile, compliant, and ready for what’s next.

Let’s take a look at what’s new and why it matters.


New Features Worth Exploring

Introducing SunFish Chat: Secure Conversations, Seamless Collaboration

Effective communication is the heartbeat of every thriving organization — yet for many HR teams, it’s still scattered across platforms. Switching between messaging apps, email threads, and spreadsheets often results in lost context, miscommunication, and wasted time.

With SunFish Chat, you can say goodbye to switching between work apps. Internal communication now happens where your work already lives as employees and managers can connect directly inside the SunFish platform to:

  • Start secure one-on-one chats or group conversations
  • Send files, images, and reactions in real time, without leaving the system
  • All messages are encrypted and logged for full confidentiality and compliance with corporate communication policies

Why It Matters

Centralized, HR-safe messaging ensures transparency, accountability, and security — critical in an era when 70% of data leaks stem from uncontrolled communication channels. SunFish Chat keeps collaboration efficient, traceable, and compliant.


Introducing SunFish PORT: Self-Service Meets Physical Workplace

Not every employee works behind a desk or is connected to the Internet all the time, but every employee deserves seamless access to HR services.

Meet SunFish PORT, our new smart kiosk that bridges the digital and physical workplace.

SunFish Port is a self-service terminal that lets employees:

  • Use facial recognition, ID cards, or QR codes to clock in and out or confirm attendance
  • Print payslips securely with PIN input and Bluetooth printers
  • All via an interface designed for factories, warehouses, and high-traffic work environments

Data syncs directly with payroll and attendance modules, ensuring accuracy across the board.

Why It Matters

In environments where mobility meets manual work, SunFish PORT enhances efficiency and inclusion. It gives every employee, whether in the field or on the floor, direct access to digital HR — reducing admin dependency while improving transparency and trust.


AI Hub: One Place For All Your AI Superpowers

Artificial Intelligence is no longer just a futuristic add-on — it’s a strategic partner in how HR works today. From screening candidates to analyzing workforce trends, AI is changing the way organizations make decisions, personalize experiences, and unlock efficiency.

In SunFish HR too, AI has been quietly powering features across our platform for years, from automated insight to smart writing assistance. But as these capabilities expanded, we realized users needed a simpler way to find, access, and manage them. 

With the Q3 2025 release, we’re introducing the AI Hub — your centralized command center for every AI-driven feature in SunFish. Think of it as the place where all your HR superpowers come together — intuitive, organized, and ready to assist whenever you are.

The AI Hub organizes our smart features into three categories:

Virtual Assistant: Your digital HR assistant available 24/7

Here’s where your chatbot lives. Use it to:

  • Request leave, view payslips, or book meeting rooms
  • Ask about company policies or eHelp contents
  • Navigate the system and perform HR tasks faster, hands-free

Data Analytics: Insight on demand, no pivot tables required

Want to talk to your data? This section links AI to your reports—so you can:

  • Ask questions about attendance trends or salary breakdowns
  • Get instant summaries or outlier detection
  • Dig into workforce analytics without needing a BI team

AI-Powered Features: Creative support where and when you need it most

This section brings you to all the places in SunFish where AI adds a boost, such as:

  • Smart suggestions when writing job descriptions
  • Automatically generating quizzes in training programs

Building HR Executive Reports with just a few prompts

Why It Matters

With the AI Hub, you no longer have to wonder where AI is hiding inside SunFish—it’s all in one place, ready to help you work smarter, move faster, and make better decisions.


Digital Signatures: Now Available On SunFish Mobile

Since introducing the digital signatures earlier this year, we have continuously been working on expanding their functionalities.

In this quarter, we have also made them available for our mobile app, literally allowing users to sign documents anytime, anywhere, on the go. It does not get any easier and faster than this.

Users can sign documents directly in their inbox via SunFish Mobile:

  • Review letter content
  • Use a saved signature or draw/upload a new one
  • Confirm and submit instantly

Why It Matters

Electronic signatures accelerate administrative tasks by up to 80% and reduce approval bottlenecks. By bringing signing into the mobile workflow, HR teams save time, cut printing costs, and maintain complete digital traceability.


Major Module Enhancements

Continuous Improvement Of Our Document Management System (DMS): Smarter Structure, Better Control

Our Document Management feature continues to evolve with new improvements in structure and usability.

This quarter, it gets a major boost as we introduce a new Client Repository with Folder Templates that allows admins to predefine folder structures based on client types or business needs.

Other highlights are:

  • Auto-generate nested folders using date-based keywords like [YYYY]/[MM]/[DD] for chronological organization
  • Admins can share or restrict access rights by user role
  • Preview report documents and employee files without downloads

Why It Matters

This improvement reduces manual setup, ensures consistent organization, and enhances governance through easier file sharing and access control.


Utilities & Backend Improvements: Built For Control & Clarity

As the functions, tasks and processes in our SunFish HR platform expand, keeping backend processes visible and efficient becomes crucial.

  • Utilities Sidebar: is a new menu item consolidating Helpdesk, DMS, Report Designer, and Settings in one clear interface. These functions can now be accessed through a dedicated navigation bar and are no longer scattered in  various places in the software. 
  • Cron Job Management: for IT and admin users, the Cron Job Management allows tracking and editing of automated background tasks from training and recruitment to performance and more.
  • Data Mart Snapshots: allow users to schedule periodic data snapshots for dashboards, or trigger them manually, offering them more control over analytics updates and report freshness. 

Why It Matters

These behind-the-scenes improvements might be invisible to most users, but they make the entire platform cleaner to navigate, smoother to run and create fewer bottlenecks for admins and developers alike.


Reporting: Flexible, Visual, Filterable

HR professionals need answers, not just numbers. That’s why SunFish Reporting now goes beyond static tables — offering visual flexibility, advanced filters, and smarter customization tools.

This release brings more power to SFReports:

  • Users can resize layout bands for cleaner data display
  • Apply checkbox filters for multi-select fields
  • Pre-set report filters using URL parameters
  • Customize visibility in multi-datasource reports (hide/show tables, rename sections)
  • Filter by custom fields for more precise insights

Why It Matters

These tools make HR analytics easy and tailor insights to what really matters. This empowers teams to make informed, timely decisions — without relying on IT support or manual report editing.


Introducing The ID Card Generator

Brand consistency meets convenience with our new ID Card Generator. HR teams can create standardized employee ID cards based on predefined templates. Users can store, apply, and reuse card designs— complete with logos, layouts, and employee data.

Why It Matters

Administrative tasks like ID issuance shouldn’t take hours. With this tool, companies ensure consistent branding and accurate employee data with just a few clicks.


SunFish Helpdesk: Unified Support For Employees and Customers

Support your people and customers through a clear, centralized space to report issues, get help, and access information.  SunFish Helpdesk simplifies internal communication and builds a more responsive, supportive workplace. 

In Q3, we extended the Helpdesk to integrate directly with our Customer Support Site.
Clients can now raise tickets to their respective DataOn support teams directly within their SunFish HR application—replacing the old customer ticketing system.

Why It Matters

The Helpdesk centralizes all support—internal and external—boosting transparency, accountability, and responsiveness. It helps teams and customers resolve issues faster while turning every interaction into an opportunity for improvement.


Country-Specific Enhancements For Seamless Compliance

Expanding across borders means managing multiple tax codes, employment laws, and payroll reporting formats. To help HR stay compliant, SunFish HR continues to enhance its localized configurations for Southeast Asia. In this quarter, we released updates for the following countries:

  • For Malaysia:
    • Request approval for statutory changes (EPF, SOCSO)
    • Support for Returning Expert Program tax timing
    • EPF auto-detection for non-Malaysians
    • Legal representative field added for CP22A
    • Enhanced keyword support for overtime calculations
  • For Philippines:
    • New Form 2307 for tax reporting
    • Cost-center grouping in monthly payroll reports
  • For Indonesia:
    • Add TER tax method in PPh calculator
    • Include spouse NITKU in payroll data
    • Export Form VI and VII for monthly tax reporting
    • Support personal email for payslips delivery
  • For Singapore:
    • Auto-generation of Tax File Number from identity number
    • Added citizenship and foreigner type to new hire uploads

Why It Matters

Payroll and tax compliance are among HR’s most time-sensitive responsibilities. By continuously updating localized rules, SunFish helps businesses stay compliant with minimal manual effort — a must for companies operating in diverse regulatory environments.


Other Enhancements You’ll Appreciate

Our latest improvements touch nearly every stage of the employee lifecycle—from recruitment to helpdesk, focusing heavily on making day-to-day employee interactions more intuitive.

Attendance & Project Management: the added features give managers full visibility into workforce time allocation

  • Work Checklist & QR Tracking: Assign daily task lists, generate QR codes, and track completion
  • Break Time Logging: Employees can record breaks right from the landing page
  • Team Calendar: Supervisors can view their team’s full attendance and approval status on any selected day

Payroll & Compensation: the enhancements make processing even simpler, faster, and more convenient.

  • Set salary ranges by cost center
  • Add employees to ongoing compensation plans
  • Use “Quick Apply” for bulk salary increment reasons
  • New Payroll Period & Component Setup UI
  • Preview and schedule payslip delivery with email/mobile notifications

Performance & Evaluation: the updates ensure structured, fair and timely reviews.

  • Mass evaluation for batch processing
  • Required notes for each approval step
  • Display cycle names in performance reports
  • 360° feedback email & dashboard reminders

Training: new functions ensure clean, reportable learning data and better feedback management.

  • E-book library for self-directed learning
  • Upload multiple attachments to training requests
  • Admins can delete participants post-event for cleanup and corrections

Helpdesk: more functional additions that keep internal support transparent and organized.

  • Define custom ticket templates
  • Add multiple attachments to tickets
  • Ticket status “fixed” now locks in the resolution date

Reimbursement & Loans: the added functionalities improve intuitive usability.

  • Rollback uploaded claims in bulk
  • Handle errors in family reimbursement balances
  • Link on-duty request numbers to claims
  • Upload attachments to loans
  • Enable auto-verification for new loan uploads
  • Add remarks and filters in loan reports

Recruitment: the new enhancements enable faster and more intelligent hiring decisions.

  • Set and save multi-timezone preferences
  • Track remaining AI credits
  • Save custom filters in User-Defined Applicant Reports

Final Thoughts: Streamlining, Expanding, Evolving

The SunFish HR Q3 2025 updates bring together hundreds of small improvements and a few major innovations that all focus on making daily work smoother for HR, employees, and decision-makers alike. Whether you’re automating reports, refining payroll, enabling self-service kiosks, improving mobile workflows, or staying compliant across borders, SunFish continues to evolve with you, keeping people and performance at the heart of your organization’s growth.

We’ll see you again next quarter—with even more to share.

Want to see these updates in action?

Join us at our upcoming

Conference on November 6, 2025

where we’ll showcase live demos and share insights from the past three quarters of innovation.

Need help enabling any of these new features?

Reach out to your SunFish support team or account representative
here.

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