Air Asia Indonesia

Together with reseller o3 technology, DataOn wins PT. Indonesia AirAsia as new customer


October 2007, Jakarta : DataOn announces that PT. Indonesia AirAsia has begun implementation of SunFish HR Enterprise to replace its current payroll system, which proved insufficient to handle the company’s continuous growth in employee numbers and with it changing HR management requirements. PT. Indonesia AirAsia contacted DataOns reseller o3 technology, who then established the relationship and paved the way for this project. For more information about o3 technology read


Indonesia AirAsia is a low-cost airline based in Jakarta, Indonesia. It operates scheduled domestic services and is an Indonesian associate carrier of Malaysian low-fare airline Air Asia. The airline was originally established as Awair (Air Wagon International) in 1999. It started operations in June 2000 with Airbus aircraft, but flights were suspended in 2002. Awair started operating again domestically within Indonesia as an associate of AirAsia in December 2004 with AirAsia having a 49% share in the airline. It changed its name to Indonesia AirAsia in December 2005 in line with the other AirAsia controlled airlines in the region.


Indonesia AirAsia expanded its operation in terms of number of airplanes, flight frequency and additional destinations within Indonesia, which lead to increasing numbers of employees for crew, ground and mechanical staff as well as boarding attendants in order to cope with that expansion.


This situation changed the airlines employee administration requirements to go beyond conventional payroll. It needed an integrated HR solution with a strong and flexible recruitment module, with performance management and career path analysis. In addition to that, Indonesia AirAsia started looking into web-based software, which would eventually allow them to integrate and centralize all AirAsia office throughout the region on one common HR platform in order to better manage existing employees in each country and control the growth of numbers of employees.


After a year long search for the right HR system, AirAsias headquarter in Kula Lumpur decided to buy SunFish HR for Indonesia because of following reasons:


  • SunFishs comprehensiveness & user friendliness
  • Flexible technology, which allows them to run the system on several operating systems & database
  • SunFishs multi-company, multi-language and multi currency capabilities
  • Experiences/ strong client list
  • Knowledgeable professionals & consultants to ensure a smooth implementation process and understand required modifications
  • Competitive price


SunFish HR will become the backbone of Indonesia AirAsias HR operation and working practice for their currently 600 employees; integrating and extending existing processes and thus prepare the company for its intended growth to approximately 1000 employees in 2008. It automates many administrative HR procedures simplifying management, tracking and reporting tasks. The currently time-consuming processing of payroll becomes an easy task as all necessary information is available in the same system via a mouse click and always automatically follows proper workflows for approval and consolidation.


Beyond administrative duties, the new solution allows Indonesia AirAsia to effectively measure their employees performance and position effectiveness as well as to realize farsighted personnel strategies that align the work of their staff with the its future growth goals. The software also supports the airlines unique recruitment process including its pre-requisite qualifications for each position and thorough screening flow for applicants to make sure that the right person is selected for the right job.